Refund policy

Our products are custom designed. Each item is made to order. Please be sure to review your selection(s) before finalizing your order. We include product sizes and descriptions to help you select the right item for you. Please make sure you read them before completing your order. We will not be able to have exchanges on the purchased product(s).

If you receive damaged or wrong item(s), please let us know within 48 hours after you receive the order so that we can work on replacing the merchandise. Please email us at customerservice@21beanshop.com.